Privacy Notice
Last updated: 23 September 2026
About this notice
This notice explains how CRCL handles personal information when you visit www.letscrcl.com or contact us about this website.
It covers our public informational website, not accounts, gameplay, purchases or verification within the CRCL application.
Who we are
CRCL is operated by CRCL FZE, Business Centre, Sharjah Publishing City Free Zone, Sharjah, United Arab Emirates.
For privacy enquiries or requests concerning your personal information, email legal@letscrcl.com. For general enquiries, email hello@letscrcl.com.
Information we process
When you contact us: we receive your email address, the contents of your message and any other information or attachments you choose to provide. Please do not send identity documents, payment details or other sensitive information unless we specifically request it through an appropriate channel.
When you visit this website: our hosting and security services may process technical information, including your IP address, browser and device information, requested pages, and the date and time of your visit. This information helps deliver the website, diagnose problems and protect it against misuse.
This website does not provide account registration, payments or identity-verification uploads.
How we use information
We use personal information to:
- Respond to enquiries and follow up on your requests.
- Operate, maintain and secure the website.
- Investigate technical problems, abuse or security incidents.
- Meet applicable legal obligations and handle complaints or legal claims.
Where applicable law requires consent for a particular activity, we will obtain it before carrying out that activity.
Cookies and tracking
We do not use advertising cookies, advertising pixels or visitor analytics tools on this website. Fonts and imagery are served as part of the website rather than through embedded social-media or video services.
Technical request logs used for hosting and security are separate from advertising or visitor analytics.
If we introduce tracking technologies, we will update this notice and provide any choices or consent controls required by applicable law.
Service providers and sharing
We use Vercel to host and deliver this website and Google Workspace to handle email communications. These providers may process relevant information to supply their services.
We may also share information with professional advisers or public authorities where necessary to meet a legal obligation, protect legal rights or address fraud or security concerns.
We do not sell your personal information.
International processing
Our service providers may process information in countries outside the United Arab Emirates. Where applicable law requires safeguards for international transfers, those safeguards must apply to the relevant processing.
You can contact us for information about the arrangements relevant to your personal information.
How long we keep information
We retain personal information for as long as reasonably necessary for the purpose for which it was collected.
For enquiries, this depends on whether the matter remains open, whether follow-up is needed, and whether the correspondence is required for a complaint, legal obligation or claim.
Technical information is retained according to the relevant hosting and security arrangements and any need to investigate an incident. Different retention periods may apply to correspondence, operational logs and backup copies.
Information that is no longer needed is deleted or anonymised, subject to applicable legal requirements.
Your privacy requests
Depending on the law that applies to your information, you may have rights to request access, correction or deletion, restrict or object to certain processing, obtain a copy of your information, or withdraw consent where processing relies on it.
To make a request, email legal@letscrcl.com. We may need to verify your identity before responding. Some requests may be subject to legal exceptions; where these apply, we will explain the relevant limitation.
You may also raise a concern with the competent data-protection authority where applicable.
Changes to this notice
We may update this notice when our website or information-handling practices change. The latest version will appear on this page with an updated date.